Where are you located?

We are located in Grand Rapids, Michigan, near the downtown area. To learn about local pick-up options, please select "Local Pickup" during the checkout process or please contact us at [email protected], by phone 616-334-6200 or by Live Chat.

Do you offer a military discount for veterans or active duty?

We greatly appreciate your service, but unfortunately we do not currently offer any special discounts on our items at this time.

Where can I find my paint code?

The most common place to find your paint code is on a sticker inside your driver's door jamb OR inside your glovebox compartment. If you cannot locate that, you can always call your local dealership with your VIN number and they will be able to decode it and provide your paint code for you, or you may view our guide via the link below.

View Paint Code Guide

Are these OEM parts?

All of our parts are top of the line OEM comparable aftermarket replacement parts. We may offer some OEM tailgates please refer to the item details.

How do your aftermarket parts compare to an OEM option?

OEM parts are obtained directly through a dealership and are very expensive to source. As a more economical option, we specialize in aftermarket body panels. Our parts are insurance quality, aftermarket replacements. These are the same quality parts a traditional body shop would use to fix your vehicle if you were to go directly to them.

Do you have any sales currently or offer any discounts?

Yes, we regularly offer promotions and giveaways through our social media channels! Be sure to like and follow us to stay updated on our latest deals and discounts!

Why don't you offer the part I need?

We strive to keep the most popular parts in our local inventory but if you do not see the part you need, simply give us a call Monday through Friday 9am-6pm EST and we will see if we can source your part for you. 616-334-6200

How can I be sure the part I purchase will fit my vehicle?

Our one of a kind fitment compatibility questionnaire qualifies each purchase. You can use the product finder on the homepage to verify the item fits your vehicle. Make sure the items in the picture that you see is what you need. Unfortunately, we cannot decode VIN numbers in order to verify fitment or to find your paint code.

Is the hardware needed for installation included in my order?

There is no hardware included with the purchase on any of our plastic bumpers or fenders. Please look closely at the photos included on our bumper assemblies to see what installation hardware will come with the bumper. What you see pictured, is what you will expect to be included in the package. If you need installation hardware, we suggest using a local small parts automotive store near you to source those pieces. Some of our tailgates are sold as complete assemblies and will come ready to install on your truck with the hardware in place. Some of our tailgates are sold as just the metal shell and will require you to transfer your hardware over in order to make it a working assembly. Please be sure to reference the details and photos on each listing to ensure you are aware of what option you are purchasing.

What if I don't know my vehicle's specific details?

If you are unsure of your vehicle's specific details, you will need to get an OEM part number to ensure you are ordering the correct part. An OEM part number can be obtained by calling a dealership with your VIN number. You will need to ask for the part's department so they can decipher the VIN number for you. **We are not a dealership and therefore cannot use a VIN number to assist you in locating the correct part.** Once you have the OEM part number for the body panel piece you are interested in, please contact us directly for further assistance.

Are your prices negotiable?

A variety of factors come into play when figuring out a selling price for our parts. As a result, we do not accept best offers or negotiate our pricing. We strive to keep our prices as low as possible to provide our customers with cost friendly replacement options that won't break the bank.

Wholesale and Marketing Opportunities

For wholesale inquiries, please reach out to Michelle at [email protected]. Whether you're interested in bulk purchases, distributorship opportunities, or partnership arrangements, Michelle will be delighted to assist you in exploring the options available to suit your business needs.

If you're looking to explore marketing or advertising collaborations, Nancy is your point of contact. Whether it's promotional campaigns, brand partnerships, or advertising placements, Nancy can discuss how our brand can align with yours to create mutually beneficial opportunities. Get in touch with Nancy at [email protected] to initiate the conversation and discover the various marketing avenues available to enhance the brand's visibility and reach.

What shipping company do you use?

We use multiple shipping carriers including FedEx, R&L Carriers, and USPS. We will choose the best carrier for your order, depending on the product and the shipping class chosen. Due to the size of our items, there are NO expedited shipping options available.

What is the difference between economy & premium shipping?

Our economy shipping option provides FREE shipping with the bumper's ends folded inward, accompanied by a 6-month warranty on the paint job. Opting for our premium shipping ensures added care and protection, offering a ten-year limited warranty on the paint job, an extra application of clear coat, and shipping without folding for optimal condition upon arrival.

How can you ship a bumper cover folded?

Folding a bumper will not change the integrity of the bumper itself. In fact, folding a bumper is becoming common practice for all online vendors. Our company only folds the ends of the bumper inward, this makes the package smaller and more cost friendly to ship. Plastic is very pliable so once a folded bumper is received, you just need to set it outside to allow the plastic to expand back to its normal shape.

What is your handling time?

Any primered (unpainted) or chrome part will be shipped out the same day if ordered before 12pm EST Monday-Friday. Any painted part will have a normal handling time of 2-7 business days before it will physically ship from our facility. We do NOT ship any orders throughout the weekend, or on Federal holidays. View our shipping & handling policies in detail.

How can I track my order?

There are a few ways to track the progress of your order. We offer the ability to track your orders directly on our website, or you may copy & paste your tracking number into Google and track your package directly on the shipping carriers website.

Track Order

How long will it take me to receive my order? Do you offer expedited shipping?

Unfortunately, there is no expediting option for our products. It does take 3-7 full business days to properly prep, paint, fully dry and allow that part to pass through quality control before shipping out to you. View our shipping & handling policies in detail.

Do you ship outside of the USA?

We apologize, we only ship within the contiguous United States. This means we cannot ship to Hawaii, Alaska, military installments or US Territories.

What kind of paint do you use?

We use one of the world's leading OEM automotive coatings on everything that we paint.

What is the painting process?

The paint job is of the highest quality; we follow OEM specifications for painting. We paint all our parts in our new state-of-the-art paint booth which greatly enhances our efficiency overall. We apply 3 coats of base color and then they are coated with 2 coats of clear coat, before it goes into the baking tunnel. The parts then pass through our quality control inspection before they are shipped out of our facilities.

Why do you put powder on the part before you ship it out?

The powder on the bumper is corn starch and we use that to protect the fresh paint on the part from getting friction scratches in transit. Please use a soft dry cloth or pure water to remove the majority of the powder. Then you can use a damp soft cloth to remove the remaining powder.

How long should I wait to power wash/wax my car?

Please do not do any type of pressure washing or waxing on this part for at least 30-days. The paint will still be fairly soft and does need that amount of time to fully cure.

Where can I view my past orders?

You can view your previous orders here, or navigate to your account dashboard via the menu at the top of the page. Creating a user account offers many benefits such as, viewing previous orders, saved payment methods, and save multiple addresses.

Can I cancel my most recent order?

If you would like to cancel your order, and it has not been longer than 24 hours since the purchase please reach out to us by Phone or Email as soon as you can to ensure proper cancellation of your order.

Request A Cancellation

I never received an email order confirmation, why?

Sometimes emails are sent to the spam inbox, please check there. If you cannot locate any emails from Bumpers That Deliver, please reach out to us here.