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General Questions

We are located in Grand Rapids, Michigan, near the downtown area. To learn about local pick up options, please select "Local Pickup" during the checkout process or please contact us at
support@mbiauto.com, by phone 616-334-6200 or by Live Chat

We greatly appreciate your service, but unfortunately we do not currently offer any special discounts on our items at this time. However, you may sign up for our newsletter to stay in the loop on future discounts and sales.
The most common place to find your paint code is on a sticker inside your drivers door jamb OR inside your glovebox compartment. If you cannot locate that, you can always call your local dealership with your VIN number and they will be able to decode it and provide your paint code for you, or you may view our guide via the link below.
All of our parts are top of the line OEM comparable aftermarket replacement parts. We may offer some OEM tailgates please refer to the item details.
OEM parts are obtained directly through a dealership and are very expensive to source. As a more economical option, we specialize in aftermarket body panels. Our parts are insurance quality, aftermarket replacements. These are the same quality parts a traditional body shop would use to fix your vehicle if you were to go directly to them.
Please subscribe to our newsletter to be one of the first people to hear about any future sales or discounts. We offer some of the best prices on our parts in the United States. If you are inquiring about bulk or wholesale purchasing, please contact Nancy by email at    nancy@mbiauto.com
We strive to keep the most popular parts in our local inventory but if you do not see the part you need, please fill out a quote form to see if we can source the part you need! Or simply give us a call Monday through Friday 9am-6pm EST.   616-334-6200
Our one of a kind fitment compatibility questionnaire qualifies each purchase. You can use the product finder on the homepage to verify the item fits your vehicle. Make sure the items in the picture that you see is what you need. Unfortunately, we cannot decode VIN numbers in order to verify fitment or to find your paint code.
There is no hardware included with the purchase on any of our plastic bumpers or fenders. Please look closely at the photos included on our bumper assemblies to see what installation hardware will come with the bumper. What you see pictured, is what you will expect to be included in the package. If you need installation hardware, we suggest using a local small parts automotive store near you to source those pieces. Some of our tailgates are sold as complete assemblies and will come ready to install on your truck with the hardware in place. Some of our tailgates are sold as just the metal shell and will require you to transfer your hardware over in order to make it a working assembly. Please be sure to reference the details and photos on each listing to ensure you are aware of what option you are purchasing.
If you are unsure of your vehicle’s specific details, you will need to get an OEM part number to ensure you are ordering the correct part. An OEM part number can be obtained by calling a dealership with your VIN number. You will need to ask for the part’s department so they can decipher the VIN number for you. **We are not a dealership and therefore cannot use a VIN number to assist you in locating the correct part.** Once you have the OEM part number for the body panel piece you are interested in, please contact us directly for further assistance.
A variety of factors come into play when figuring out a selling price for our parts. As a result, we do not accept best offers or negotiate our pricing. We strive to keep our prices as low as possible to provide our customers with cost friendly replacement options that won’t break the bank.

Shipping & Turnaround Time

We use multiple shipping carriers including FedEx, R&L Carriers, and USPS. We will choose the best carrier for your order, depending on the product and the shipping class chosen. Due to the size of our items, there are NO expedited shipping options available.
The premium bumper will come with a limited warranty of ten years on the paint job itself. It will also arrive with an extra application of clear coat. Aside from not being folded for shipping purposes, these are the perks for purchasing the premium option. The economy version has a 6 month warranty on the paint job itself. Since the bumper is shipped with the ends folded inward, the part will ship for FREE.
Folding a bumper will not change the integrity of the bumper itself. In fact, folding a bumper is becoming common practice for all online vendors. Our company only folds the ends of the bumper inward, this makes the package smaller and more cost friendly to ship. Plastic is very pliable so once a folded bumper is received, you just need to set it outside to allow the plastic to expand back to its normal shape.
Any primered (unpainted) or chrome part will be shipped out the same day if ordered before 12pm EST Monday-Friday. Any painted part will have a normal handling time of 2-7 business days before it will physically ship from our facility. We do NOT ship any orders throughout the weekend, or on Federal holidays. View our shipping & handling policies in detail.
There are a few ways to track the progress of your order. We offer the ability to track your orders directly on our website, or you may copy & paste your tracking number into Google and track your package directly on the shipping carriers website.
Unfortunately, there is no expediting option for our products. It does take 3-7 full business days to properly prep, paint, fully dry and allow that part to pass through quality control before shipping out to you. View our shipping & handling policies in detail.
We apologize, we only ship within the continental USA. This means we cannot ship to Hawaii, Alaska, military installments or US Territories.

Our Painting Process

We use one of the worlds leading OEM automotive coatings on everything that we paint.
The paint job is of the highest quality; we follow OEM specifications for painting. We paint all our parts in our new state-of-the-art paint booth which greatly enhances our efficiency overall. We apply 3 coats of base color and then they are coated with 2 coats of clear coat, before it goes into the baking tunnel. The parts then pass through our quality control inspection before they are shipped out of our facilities.
The powder on the bumper is talcum powder and we use that to protect the fresh paint on the part from getting friction scratches in transit. Please use a soft dry cloth or pure water to remove the majority of the powder. Then you can use a damp soft cloth to remove the remaining powder.
Please do not do any type of pressure washing or waxing on this part for at least 30 days. The paint will still be fairly soft and does need that amount of time to fully cure.

Orders

The Ordering Process

  • 1. SELECT YOUR VEHICLE

    By choosing your part type, year, make, and model.

  • 2. WE ASK YOU

    questions about your vehicle so we can ensure 100% product compatibility.

  • 3. SELECT YOUR COLOR

    Select your paint code to match your factory color

    Most parts available unpainted
  • 4. SHIPPED OR LOCAL PICKUP

    We can ship it to you, or you can pick it up at our facility in Grand Rapids, MI.

  • 5. INSTALL THE PART

    Save valuable time & money by installing the part yourself.

You can view your previous orders here, or navigate to your account dashboard via the menu at the top of the page. Creating an user account offers many benefits such as, viewing previous orders, saved payment methods, and save multiple addresses.
If you would like to cancel your order, and it has not been longer than 24 hours since the purchase please reach out to us by Phone or Email as soon as you can to ensure proper cancellation of your order.
Sometimes emails are sent to the spam inbox, please check there. If you can not locate any emails from Bumpers That Deliver, please reach out to us here