Top 5 Most Asked Questions

Is it really possible to FOLD a painted part?

Yes, we're fully capable of that! We've mastered the technique of folding parts right after they have been cured in our heat tunnel. Folding the part allows us to be able to ship it to you with no addtional shipping cost. With a daily output of roughly 1,500 parts and an issue rate below 2%, our focus is firmly on quality. We track trends diligently, which is why some plastic parts are available only as a premium, unfolded option to guarantee their integrity.


Will the paint crack when you fold it?

Rest assured, the paint job is designed to withstand the folding process. We incorporate a flex additive into the paint, specifically to prevent cracking. Our process ensures peak quality: after the clear coat is applied, each bumper is carefully conveyed through our state-of-the-art heat/drying tunnel. This automated system not only accelerates the drying process but also optimizes the paint's adhesion and resistance. What follows is a precisely timed operation: the bumper is then folded and packaged while still warm. This warmth is a crucial element, leveraging the material's slight malleability to prevent stress cracks and ensure the paint's integrity remains pristine from our facility to your customer's hands.


Do you have expedited shipping?

That's a great question about expedited shipping! While we don't have that option available, we're very proud of our efficient order fulfillment. We commit to a maximum two-week turnaround time for all orders. What's often exciting for our customers is how quickly parts arrive, especially for those in neighboring states like Illinois or Ohio, can sometimes see their deliveries within 4-5 days. This allows us to give each component the detailed attention and precision it deserves, ensuring you receive a high-quality part that meets your expectations perfectly.


Are your bumpers CAPA Certified?

The parts we sell are not NSF or CAPA-certified. However, our parts are insurance quality, aftermarket, and direct fit replacements. It's important to be aware that many auto body shops use non-CAPA certified parts unless CAPA or OEM parts are specifically requested. This practice is often driven by cost considerations and the shop's preference for certain suppliers. 

Not all aftermarket car parts are CAPA certified. This doesn't always mean they're low quality. Some manufacturers choose not to participate in the CAPA program, while others may have had their parts rejected. These parts may undergo different quality checks and certifications.

We do have a satisfaction guarantee on all our items, so if you receive this part and it is not what you were expecting we will accept that back for a full refund.  


Will your part match the rest of my vehicle?

When it comes to paint matching, we stand out with a 98% success rate on the thousands of parts we sell weekly. Our highly experienced painters are incredibly prolific, completing more parts in a day than most body shops manage in a year. At peak times, they meticulously paint nearly 400 parts daily. With over 15 years of dedicated service to our company, these painters truly are masters of their craft, handling an impressive volume of bumpers with precision. Just INCREDIBLE



At Bumpers That Deliver, we believe in earning your trust through action. That's why we guarantee you'll receive only the highest quality parts, experience the best customer service, and witness our team's diligent work firsthand. We're committed to transparency and want to make sure all your questions are answered. If something's unclear or you need more information, feel free to connect with us! Our dedicated live agents are ready to assist you Monday through Friday, from 9 am to 6 pm EST. While we strive for immediate connections, there might be times when our lines are busy. Rest assured, we're working diligently to serve every customer as swiftly and effectively as possible. Your patience is truly appreciated, and we're confident that the quality of our support will make the wait worthwhile!